Privacy Policy

Last updated: July 25, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Smartwax Pro LLC, Wareham, Massachusetts.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Massachusetts, United States.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Smartwax Pro, accessible from https://smartwaxpro.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Personal Data. While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including but not limited to: email address, first and last name, phone number, address, state, province, ZIP/postal code, city, and Usage Data.

Usage Data. Usage Data is collected automatically when using the Service and may include Your device’s IP address, browser type and version, the pages You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data — including mobile-specific data such as device type, unique device ID, and mobile operating system when You access the Service through a mobile device.

Tracking Technologies and Cookies. We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on Our Service and improve it. We use both Session and Persistent Cookies for:

• Necessary / Essential Cookies (Session) — required to authenticate users, prevent fraudulent use of accounts, and provide the services You’ve asked for.
• Cookies Policy / Notice Acceptance Cookies (Persistent) — identify whether You’ve accepted cookie use on the Website.
• Functionality Cookies (Persistent) — remember choices You make, such as login details or language preference, for a more personal experience.

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring its usage.
• To manage Your Account and Your registration as a user of the Service.
• For the performance of a contract: development, compliance, and undertaking of the purchase contract for services You’ve booked.
• To contact You by email, phone, SMS, or other electronic means about updates or informative communications related to the Service, including security updates.
• To provide news, special offers, and general information about similar goods and services, unless You’ve opted out.
• To manage and respond to Your requests to Us.
• For business transfers: to evaluate or conduct a merger, divestiture, restructuring, or sale of some or all of Our assets.
• For other purposes: data analysis, identifying usage trends, and evaluating and improving our Service, marketing, and Your experience.

We may share Your personal information in the following situations:

• With Service Providers to monitor and analyze use of the Service, and to contact You.
• For business transfers in connection with a merger, sale, financing, or acquisition.
• With Affiliates, who are required to honor this Privacy Policy.
• With business partners to offer certain products, services, or promotions.
• With Your consent, for any other disclosed purpose.

The Company retains Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy — including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, except when needed for security, functionality, or legal reasons.

Your information is processed at the Company’s operating offices and any other location where parties involved in the processing are located, which may be outside Your jurisdiction. By submitting Your information, You agree to that transfer. The Company takes reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.

• Business transactions: if the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred, with notice given beforehand.
• Law enforcement: if required by law or in response to a valid request from a public authority.
• Other legal requirements: to comply with a legal obligation, protect the Company’s rights or property, investigate wrongdoing, protect user or public safety, or protect against legal liability.

The security of Your Personal Data matters to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Service does not address anyone under the age of 13, and We do not knowingly collect personal information from anyone under 13. If You are a parent or guardian aware that Your child has provided Us with Personal Data, please contact Us — We will remove that information from Our servers.

Our Service may contain links to third-party websites not operated by Us. We strongly advise reviewing the Privacy Policy of every site You visit — We have no control over and assume no responsibility for third-party content, policies, or practices.

We may update this Privacy Policy from time to time. We’ll notify You of changes by posting the new policy on this page and updating the “Last updated” date above, and by email and/or a prominent notice on the Service prior to the change taking effect.

If you have any questions about this Privacy Policy, you can contact us:

• By email: booking@smartwaxpro.com
• By phone: (774) 263-7748